If you are in a public location with a lot of background noise or chatter it could cause errors in recognition. You can toggle off the voice recognition and tap your answers or (if possible) find a quieter place. The use of earphones/headphones with microphone input will improve the accuracy of speech recognition in all environments. Using a high volume with only the device's speakers as output may interfere with the ability of the hardware to detect your voice. You may need to lower the volume if you run into this issue while playing without earphones/headphones.

A button with a microphone icon is at the lower right of the screen during play. Toggle that button to disable or re-enable voice recognition.

An audio player at the bottom of the screen consists of a red dot moving from left to right in between two outward facing butons. To restart the current audio file, tap the button on the left. To skip to the end, press the button on the right. You can also slide the dot to earlier or later in the sound file. On Android (and soon on iOS) when you are prompted to give input you can also press the restart button to re-listen to that sound file and input prompt.

To pause the main audio track you can use the large circular pause button in the center of the gameplay screen (iOS) or the on the bottom left (Android). The ambient background track will continue to play. You may restart the main track by pressing the same button. You can also use the left-pointing arrow to return to the Episodes Screen or exit out of the application entirely with the device home button. In both cases your progress will be saved.

Your game data is saved both locally on the device and in the cloud. There is no login necessary and all data that we sync is completely anonymous. As you play Codename Cygnus, your progress and agent stats are saved locally on your device. We also save a randomly generated device ID and use it to sync that game data with a database on our server. This enables us to provide support in the event that you lose or break your phone. Even if you delete your app you will be able to access your saved progress upon a new install.

First, beware that if you notice a lock icon in the header of an Episode it is purchased but still locked. It means you have not played through the preceding Episode. It will remain locked until that prior Episode is completed. Also, if you are on iOS and see a price tag icon you can press the Restore Purchases button on the Store Screen. Enter your Apple ID and all episodes you previously purchased should then be available for download. If neither of these solutions addresses your concern, please don't hesitate to email us at support@reactivestudios.net with EPISODES in the subject.

An Episode is a standard story and play session of about 15-20 minutes of content. A Mission is a package of multiple Episodes, like a series or season of television.